Neighbours living by a picturesque marina have been told to fork out £10,000 for a fence they do not want, to stop them helping boaters with their shopping.

Longboat users in Worcester have typically moored their vessels and then left their heavy bags at metal railings on the opposite side of the pontoon.

They then walk around the apartments to access Diglis Marina and have their bags passed over the railings by selfless residents.

If they did not do this, boaters would be forced to use the car park across the canal and take a 20-minute detour, lugging their heavy shopping across on foot. 

But apartment bosses now plan to erect a 2m (6.5ft) high 35m (114ft) long fence to block off the pontoon after two people complained about boat owners trespassing.

Stuart Booth, 66, (left) passing shopping to husband Tony Wass, 67 (right) over the fence

Stuart Booth, 66, (left) passing shopping to husband Tony Wass, 67 (right) over the fence

Diglis Marina residents are livid over plans to install a 35 metre long and 2 metre high fence amid what they claim is a 'shopping bag dispute'

Diglis Marina residents are livid over plans to install a 35 metre long and 2 metre high fence amid what they claim is a ‘shopping bag dispute’

Residents in Albion Mill in Worcester have been banned from passing shopping bags over the existing railings to boat owners moored on the other side

Residents in Albion Mill in Worcester have been banned from passing shopping bags over the existing railings to boat owners moored on the other side 

To avoid a 20-minute walk carrying heavy bags, boaters leave their shopping at metal railings. They then walk around the apartments to access Diglis Marina and have their bags passed over by kind-hearted Albion Mill residents. Pictured Stuart and husband Tony

To avoid a 20-minute walk carrying heavy bags, boaters leave their shopping at metal railings. They then walk around the apartments to access Diglis Marina and have their bags passed over by kind-hearted Albion Mill residents. Pictured Stuart and husband Tony 

Apartment bosses say the current practice means boaters can access a private car park and they claim some people have been climbing over the metal railings. But residents say they are being punished for helping boat owners.

Jon Bodenham, 50, who lives in Albion Mill, said: ‘It is a significant cost, around £9,000 to £10,000, which is happening without any consultation with residents.

‘I am just absolutely livid that a few complaints can actually enact something like this without consulting a wider body of residents.

‘Why? Because once or twice a week someone helps someone else by handing a bag of shopping or two across a fence.

‘The boat owners are our friends and neighbours, but this is not very neighbourly.’

Before Albion Mill was built, boat owners accessed the pontoon directly from the site but now have a 1km long detour to reach their vessels.

Tony Wass, 67, has lived on the marina full-time with his partner Stuart since December 2022.

The professional sound engineer said a new fence would be dangerous in the event of an emergency.

He said: ‘At the moment, the fence means that if anyone on the boats had an emergency an ambulance or fire engine could get pretty close.

Pictured: Joe Prentice, 69, has moored his boat near Albion Mill since 2004

Pictured: Joe Prentice, 69, has moored his boat near Albion Mill since 2004

Apartment bosses claim boaters are trespassing when they access the fence through the car park and they claim some people have been climbing over the metal railings

Apartment bosses claim boaters are trespassing when they access the fence through the car park and they claim some people have been climbing over the metal railings 

The decision to raise the fence was only made last week but work has already started after two or three people complained about the shopping bag handovers

The decision to raise the fence was only made last week but work has already started after two or three people complained about the shopping bag handovers

‘If this fence goes up we’d be stuffed. If there was a fire here we’d be trapped here.

‘The fire officer said to jump into the canal but I’m not going to do that at 67 and in freezing cold water in winter. 

‘The shopping thing is an inconvenience. If we have to bring our shopping on the 1km route, it’s ridiculous. It’s a 15 minute walk.

‘The new route goes over very wide locks which are quite dangerous and you can fall into them in winter.

‘To think we could be trapped here in an emergency is frightening.

‘We never thought the fence was an issue. The thing about trespassing is ridiculous. This land is open to the public.

Pictured: Dave Price, 56, owner of Cafe Afloat and Pizza Afloat

Pictured: Dave Price, 56, owner of Cafe Afloat and Pizza Afloat

Pictured: The current railings on the left hand side where residents of Albion Mill pass shopping bags over to boat owners

Pictured: The current railings on the left hand side where residents of Albion Mill pass shopping bags over to boat owners

Jon Bodenham, 50, (pictured) who lives in Albion Mill, said: 'It is a significant cost, around £9,000 to £10,000, which is happening without any consultation with residents'

Jon Bodenham, 50, (pictured) who lives in Albion Mill, said: ‘It is a significant cost, around £9,000 to £10,000, which is happening without any consultation with residents’

‘We often have people walking up to the fence line to look at the boats.

‘It’s the only way we could get deliveries to us because there’s no access.’

Fellow boater Joe Prentice, 69, has lived on his boat since 2007.

He said: ‘It’s just one of those things that’s come to a head now.

‘The actual development has been trying to get us off the mooring since 2007.

‘They tried to claim the moorings as there, but they actually belong to British waterways.

‘There actually used to be a gate on the moorings that the old factory manager used to let us use. It was a sort of community then as well.

‘I do it, I hand stuff over, drop my shopping bags over and drop my stuff.

‘If they used the car park in the marina it would take me 15 to 20 minutes to walk from the car park to the moorings.’

Boaters say they've been given permission by friendly locals and say a higher fence would mean a 20-minute 1km walk just to drop their shopping off

Boaters say they’ve been given permission by friendly locals and say a higher fence would mean a 20-minute 1km walk just to drop their shopping off

Pictured: A view of the car park which boaters access to drop their shopping off by the railings

Pictured: A view of the car park which boaters access to drop their shopping off by the railings 

Boat owner Dave Price, 56, said: ‘It’s absolutely ridiculous. It’s all stemming from two people passing bags of shopping over twice a week.

‘If I order some groceries or a Just Eat delivery they hand it over the fence.

‘They’re probably two or three people who have moaned about it from 300-400 residents.

‘There’s one woman who complained and she was shouting obscenities at us, she was calling us ‘water gypsies’.’

First Port, the company which manages the converted apartment building, claim boaters are trespassing.

A spokesperson said: ‘Climbing over the fence as an access point to and from the canal presents a significant safety concern and is likely to cause extensive damage.

‘Previously, there has been damage around the fence which has had to be rectified at a cost to the residents of Albion Mill.’

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