Hundreds of metro passengers are stuck sitting in pitch black with no aircon and the doors locked after the ‘robot’ train line shut down
- Hundreds of metro passengers left stranded in pitch black after train shut down
- Commuters complained they had been waiting for more than an hour at Norwest
Hundreds of metro passengers have been left sitting in pitch black with no air conditioner after their train shut down.
Commuters have been left stranded for more than an hour at Norwest, in north-west Sydney, on Monday morning.
The lights in the carriages have been turned off forcing passengers to sit in complete darkness and leading some to have panic attacks.
Hundreds of metro passengers have been left sitting in pitch black with no air conditioner after their train shut down
The lights in the carriages have been turned off forcing passengers to sit in complete darkness and leading some to have panic attacks
The air conditioner has also been turned off with temperatures set to reach a scorching 30C later in the day.
‘Locked in the @Sydneymetro for the last 50 minutes and now they’ve turned off the lights. Great job,’ one wrote on Twitter.
Another person added: ‘We’ve been stuck in the train at Norwest for more than an hour. Lights off and no aircon.
‘Could we please have a clear message about when we might get out?’
Sydney Metro announced on its Twitter page that commuters should expect delays.
‘The Metro is currently experiencing increased wait times this morning,’ it wrote.
‘Please listen to station announcements and message display boards for the latest information. We apologise for any inconvenience.’
The announcement has sparked backlash from frustrated passengers.
‘Closed all weekend for maintenance- and this happens first thing Monday!’ one wrote.
‘An ETA would be good. We can determine if we want to wait or find other transport. Is this a 15min delay a 30 or longer?’ a second wrote.
More to come
Sydney Metro announced on its Twitter page that commuters should expect delays
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