Telstra is hit with a massive national outage affecting customers in Australia’s biggest cities
- Telstra struck by a massive outage
- Customers complain mobile data isn’t working
- Telco ‘urgently working’ to resolve the issue
Telstra has been struck by a massive outage – with several customers complaining about their mobile data isn’t working.
In a statement, the telco said: ‘We are looking into an issue impacting some Telstra mobile customers nationally.
‘Customers may be experiencing a loss of mobile data services. We are urgently working to resolve the issue’.
According to the site Downdector, customers of the telco had been experiencing issues since 12.30pm on Wednesday afternoon.
The connectivity issue appears to be affecting internet, phone and Wi-Fi.
Telstra has been struck by a massive outage – with several customers complaining about their mobile data isn’t working (pictured, the Telstra offices in Melbourne)
One Twitter user said: ‘It seems like @Telstra are having some sort of mobile data outage in Rose Bay (in Sydney‘s east) at the moment so I’ve resorted to connecting to the free Wi-Fi from one of their remaining telephone boxes.’
Complained another: ‘I’m inside Melbourne central shopping mall. Why is the data speed so damn slow?’
‘I haven’t had access for weeks … just inane, useless messages like “Your internet connection has dropped out”,’ a third complained.
More to follow
