Verbose the Label, the fashion brand owned by influencer and podcast host Abbie Chatfield, appears to be closing its doors.
Chatfield, 27, launched the size-inclusive range less than a year ago, but it now looks like the business is winding down.
The brand’s official Instagram page hasn’t been updated since March 6.
The last post has been flooded with comments from customers complaining about missing orders, returns and ignored emails.
Some also slammed the label for not featuring body-diverse models in its marketing material, despite size inclusivity supposedly being a core value of the brand.
Verbose the Label, the fashion brand owned by influencer and podcast host Abbie Chatfield (pictured), appears to be closing its doors
Several comments are from unsatisfied customers saying their emails and DMs regarding refunds and incomplete orders have not been responded to.
‘Can someone please respond to my DM regarding a missing order from November?’ one user wrote on the label’s last Instagram post from six weeks ago.
‘Yes I’ve also sent emails about my pre-order and haven’t heard anything!’ another added.
Chatfield, 27, launched the size-inclusive range less than a year ago, but it now looks like the business is winding down
The brand’s Instagram page hasn’t been updated since March 6. The last post has been flooded with comments from customers complaining about missing orders and ignored emails
‘Hi @verbosethelabel can someone please respond to my emails or DM regarding my missing order from three months ago?’ one customer pleaded.
Another raged: ‘I have saved all 36 comments over the past 11 weeks of people asking for refunds, returns, responses and… there has been radio silence.
‘As valued, loyal customers that have spent our hard-earned money, we deserve to know why you are not keeping your promises and not honouring your brand.’
The label, which hasn’t updated its Instagram since early March, has now marked down all its items’ prices and listed them as ‘final sale’.
Daily Mail Australia has contacted Abbie Chatfield and Verbose for comment.
Verbose launched in May last year, stocking sizes 6 to 26. At first, it was so popular that items would sell out within minutes of dropping.
Some also slammed the label for not featuring body-diverse models in its marketing material, despite size inclusivity supposedly being a core value of the brand
The label has now marked down all its items’ prices and listed them as ‘final sale’
The situation at Verbose isn’t the only recent setback for Chatfield.
Her radio co-host Rohan Edwards abruptly resigned from his role on her Hit Network show Hot Nights on Monday, effective immediately.
His exit was confirmed in an email to SCA staff – the day all the major radio shows returned after the two-week Easter survey break.
‘No one’s sure what’s going on. Abbie seems to get along well with Rohan on the air, but people are wondering if things aren’t so rosy behind the scenes,’ a source said.
In another blow for Hot Nights, executive producer Max Corstorphan, who had helmed the show since its launch in early 2022, also quit several weeks ago.
The situation at Verbose isn’t the only recent setback for Chatfield, as her radio co-host Rohan Edwards (left) abruptly resigned from his role on her Hit Network show Hot Nights on Monday, effective immediately. The executive producer Max Corstorphan (right), who had helmed the show since its launch in early 2022, also quit several weeks ago
Meanwhile, Chatfield’s new dating show FBoy Island was criticised this week for its lack of ‘body diversity’ after the female cast members were announced.
Chatfield, who is known for her progressive views and opposition to ‘diet culture’, praised the ‘incredible women’ taking part in the Binge series – Ziara, Sophie and Molly – in a post shared with her 450,000 Instagram followers on Wednesday.
But some of her fans noted there was no size diversity among the three women, saying it was ‘so sad’ to see a total absence of ‘plus-size’ talent.
In another blow for Chatfield, her new dating show FBoy Island was criticised this week for its lack of ‘body diversity’ after the female cast members were announced
‘No body diversity… so sad, babe,’ one person commented.
Chatfield, a former Bachelor contestant, soon responded by saying she agreed there should be better representation on the matchmaking show.
‘Unfortunately I don’t control casting in any way, but your comment shows producers of all shows that having body diversity is wanted by the public so I appreciate the comment,’ she wrote.
Chatfield found herself in the hosting chair for the new 10-part series which will follow three ladies as they attempt to find love out of 24 suitors.
Chatfield found herself in the hosting chair for the new 10-part series which will follow three ladies as they attempt to find love out of 24 suitors
